Front Desk Associate (Full-Time/ 2nd & 3rd shift/ Boca Raton)

FirstService Residential · Highland Beach, FL · 1 mo ago

OTHR$20/hrFull-time

About the role

As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detail-oriented and able to multitask. Meet and greet residents; check guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitor and operate electronic security control systems; and accurately maintain daily logs, records, and forms.

Responsibilities

Demonstrates excellent customer service, communication, and time management skills.
Monitors Emergency Response System.
Greets and directs residents, guests, and invitees.
Monitors and controls electronic security control systems.
Responds to emergency situations in a timely and efficient manner.
Monitors and controls access to the building.
Maintains daily log, records, and forms.
Resolves and follows up on all complaints/issues.
Maintains a safe and secure environment throughout the building/property(s).
May be assigned other duties by the on-site property manager.
Follows safety procedures and maintains a safe work environment.
Other duties as required.

Skills & Qualifications

High school diploma or equivalency preferred.
College-level courses in business or hospitality preferred.
Two to three years of business experience preferred.
Computer literacy: command of information system hardware/software is preferred.
Effective written and verbal communication skills.
Multiple language fluency is desirable.
Strong customer service, communication, and interpersonal skills required.

Physical Requirements

Ability to lift 30–50 lbs.
Work in an upright standing or sitting position for long periods of time.
Handle, finger, grasp, and lift objects and packages.
Reach with hands and arms.
Communicate, receive, and exchange ideas and information by means of the spoken and written word.
Ability to quickly and easily navigate the property/building as required to meet job functions.
Complete all required forms.
Ability to work extended hours and weekends based on project requirements.
Ability to respond to emergencies in a timely manner.

Benefits

Choice of multiple medical plans, dental, and vision.
Time off benefits and paid holidays.
401k with company match.
Occasional travel may be required to attend training and other company functions.

Pay: $20/hr