Front Desk Associate
Hotel Tulsa Renaissance, 6808 South 107th East Ave., Tulsa, OK 74133
Compensation Range: $14.50 per hour (bi-weekly). Compensation is determined based on experience, skills, qualifications, and location. Actual pay may vary.
About the role
The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
Responsibilities
- Oversee front desk operations and act as the go-to problem solver for guests and teammates.
- Handle guest check-ins and check-outs with accuracy and warmth.
- Support and train new front desk team members.
- Resolve guest issues quickly and professionally.
- Manage daily tasks such as event sheet distribution, business center support, and maintaining the lobby.
Requirements
- Customer service experience with strong people skills and patience.
- Experience in hospitality or leadership (preferred).
- High school diploma or equivalent (communication, math, and common sense are key).
- Tech-savvy with confidence in using hotel systems.
- Able to lift 50 lbs and stay on your feet for extended periods.
Benefits
- Career Growth & Learning: 40% of management hires are internal promotions.
- Invest in Your Future: 401(k) plan with company match.
- Comprehensive Health Coverage: Medical, dental, and vision insurance options.
- Paid Time Off & Vacation: Exclusive Atrium Traveler and brand discount programs.
- Perks That Fit Your Life: DailyPay, wellness programs, tuition reimbursement, and exclusive discounts.
- Purpose & Impact: Community service and volunteer programs.
Testimonial
Hear it from Maria O.: For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.