Front Desk Assistant - Windmill Clinic
About the Role
Velazquez Pain Relief Center is seeking a Medical Front Office Assistant to join our team in Las Vegas, NV. As a Medical Front Office Assistant, you will play a crucial role in ensuring the smooth operation of our medical office. This is an exciting opportunity to be part of a leading pain relief center and contribute to improving the lives of our patients.
We have two openings. One at each of these locations: 1617 East Windmill Lane, Ste 300 Las Vegas, NV 89123.
Responsibilities
- Greet and check-in patients, ensuring accurate and complete registration
- Schedule appointments and manage the appointment calendar
- Answer phone calls, address inquiries, and provide excellent customer service
- Verify demographics for accuracy
- Maintain patient records and ensure confidentiality
- Assist with administrative tasks such as filing, faxing, and scanning
- Collaborate with medical staff to ensure efficient patient flow
- Adhere to HIPAA regulations and maintain a clean and organized front office
Requirements
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask and work in a fast-paced environment
- Customer-oriented mindset and ability to handle patient inquiries with empathy
- Must be reliable and able to work in the clinic on Monday thru Friday 8am to 5pm
About Us
Velazquez Pain Relief Center has been providing exceptional pain relief services to the Las Vegas community for over 10 years. Our dedicated team of medical professionals is committed to delivering personalized care and improving the quality of life for our patients. We pride ourselves on our positive work environment and the opportunity to make a meaningful impact on the lives of others.