Front Desk Assistant Manager
About the role
The Front Desk Assistant Manager position at the Talkeetna Alaskan Lodge is dedicated to providing exceptional guest service. This role oversees and manages the daily operations of the front desk, working closely with the Front Desk Manager and the staff to ensure efficiency, courtesy, and dedication.
Responsibilities
- Assist the Front Desk Manager in overseeing front desk operations
- Work closely with staff to maintain efficient, courteous, and dedicated service
- Anticipate guest needs and honor the surrounding environment
- Bring your best every day while embodying the core values of safety, anticipation, respect, and excellence
Requirements
- Commitment to delivering exceptional guest service
- Excellent interpersonal and communication skills
- 3-5 years of front desk operational experience
- Must be 21+ years of age at the time of employment and have a valid Driver's License
Qualifications
- Must be able to lift up to 25 pounds
- Must be able to stand for extended periods
- Must be able to work flexible hours including weekends and holidays
Skills
- Customer service skills
- Problem-solving skills
- Attention to detail
- Ability to multi-task
Benefits
Our team members enjoy a range of benefits including:
- Free access to Pursuit attractions and 50% off for friends
- Discounts on hotel stays, dining, and retail
- Subsidized mental health and wellness resources
Pay
The starting wage for this role is $22.00 per hour.
Schedule
Flexible schedule with potential for weekend and holiday work.
Company Overview
We are a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. We specialize in attractions-led hospitality and are committed to creating unforgettable experiences for our guests. Our team members come from diverse backgrounds and share a passion for adventure and hospitality.
Pursuit Perks
- Free access to Pursuit attractions and 50% off for friends
- Discounts on hotel stays, dining, and retail
- Subsidized mental health and wellness resources
Equal Employment Opportunity
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.