Front Desk Agent (Weekends)
General Hotels Corporation · Corydon, IN · 3 mo ago
ManagementFull-time
About the role
General Hotels Corporation has an immediate opening for a Weekend Front Desk Agent (7am-3pm) to join our hotel team. The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel.
Responsibilities
- Greeting guests as they arrive at the hotel
- Checking guests in and out of the hotel
- Answering phone calls and responding to emails
- Aiding guests with any questions or concerns they may have
- Maintaining accurate records of guest information and room assignments
- Handling cash and credit card transactions
- Providing information about hotel amenities and local attractions
- Ensuring that the front desk area is clean and organized
Requirements
- Excellent customer service skills
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy
- Ability to work well under pressure
- Proficiency in using hotel front desk software and equipment
- Basic math skills
- Flexibility to work different shifts, including weekends and holidays
Qualifications
- High school diploma or equivalent
- Experience in a customer service role preferred
- Knowledge of hotel operations and procedures
Skills
- Customer service skills
- Communication skills
- Time management
- Attention to detail
- Mathematics
- Front desk software
Benefits
- Medical, Dental, and Vision Insurance
- Company Paid Life Insurance
- Company Paid Telemedicine
- Supplemental Life Insurance
- 401(k) with company match
- Earned Wage Access (“on-demand pay”)
- Hotel Room Discounts
- Company Paid Employee Assistance Program
- Generous Time Off Package
Pay
Compensation is commensurate with experience.
Schedule
Weekend shift: 7am-3pm
Benefits
- Medical, Dental, and Vision Insurance
- Company Paid Life Insurance
- Company Paid Telemedicine
- Supplemental Life Insurance
- 401(k) with company match
- Earned Wage Access (“on-demand pay”)
- Hotel Room Discounts
- Company Paid Employee Assistance Program
- Generous Time Off Package