Front Desk Agent PT- Home2 Suites by Hilton 3pm-11pm

We are looking for a Hotel Front Desk Agent at 524 Aviation Road Queensbury, NY 12804 at the Home2 Suites by Hilton to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. 92 rooms. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Work 3p-11p$40.00 Hilton Hotel rooms anywhere in the world-benefit, PTO, Sick Time, Money Bonuses in Summer, Name Mentions 5.00 a name mention cash!Perform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to clients’ complaints in a timely and professional mannerLiaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needsConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guestsUpsell additional facilities and services, when appropriateMaintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar roleWe train!Understanding of how travel planning websites operate, like Booking and TripAdvisorCustomer service attitudeExcellent communication and organizational skillsDegree in hotel management is a plus Job Types: Full-time, Part-time Salary: $17.50 per hour Benefits Flexible schedulePaid time off Schedule 8 hour shiftHolidaysWeekend availability Experience We train! Bring the smile! Work Location: In person Powered by JazzHR