Front Desk Agent (Hotel)
Guru Hospitality · Reno, NV · Today
ManagementFull-time
Responsibilities
- Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests.
- Respond to guest inquiries and in a timely, friendly and efficient manner.
- Provide driving and/or walking directions to guests to local destinations.
- Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions.
- Aid fellow team members and other departments wherever necessary to maintain positive working relationships.
- Assist with guest check-in/out.
- Respond to guest inquiries efficiently.
- Maintain hotel product knowledge.
- Support team members and other departments.
Qualifications
- Passion for exceptional guest experiences.
- Integrity, urgency, and discipline.
- Strong customer focus, adaptability, and dependability.
Pay
N/A
Schedule
N/A
Benefits
N/A