Front Desk Agent | Homestead TownePlace Suites

About the role

MAJC is the Hospitality AI Agent built for shift workers and operators—one platform designed for how the industry actually runs. Free for team members, subscription-based for operators at $4.99 per operator seat per month. Unlimited matches, no per-click bidding wars.

MAJC Trading Card profiles let you meet the human, not just the resume. Academy and Community lift retention, while the MAJC Agent empowers your team with the right answers when it matters most.

Why MAJC exists

The hospitality industry faces a 72% annual worker churn rate (BLS, 2025), with 780K open jobs (BLS JOLTS, Feb 2026) and 3.9% monthly quits. The hidden cost of churn averages $6,700 per replacement (Cornell Center for Hospitality Research), totaling $65,325 per location per year for a 15-employee venue. MAJC addresses this by providing 24/7 personalized support, reducing churn through better hiring, training, and retention tools.

Platform Features

• Jobs: Match on skills, shift fit, and culture—not just keywords. Hire via a per-seat subscription with no per-click bidding.
• Academy: Five-minute lessons with real certifications. Complete courses during breaks, and certifications automatically appear on your MAJC Trading Card.
• Community: Moderated channels for workers and operators, fostering peer support and shared experiences.
• Hospitality AI Agent: Provides policy, recipes, and scheduling help in clear language, available 24/7 without access cutoffs.

Testimonials

“MAJC is transforming hospitality by giving leaders the tools, mentorship, and community they need to build stronger, more sustainable teams.”
— Andrew Zimmern, Chef, Author, Restaurateur and Television Personality

“MAJC helps hospitality professionals grow. Through upskilling and leadership development, it gives teams the tools for long-term success.”
— Sarah King, Chief People Officer, Darden Restaurant Group

“MAJC reshaped how I lead. The mentorship gave me practical tools, real confidence, and a community that supports both personal growth and better leadership.”
— Erika Bongort, Chef and Certified Cheese Professional

“Being part of MAJC feels like belonging. The supportive community and shared experiences have led to real connections that last beyond the program.”
— Amy Hammond, Restaurant Manager and Hospitality Trainer

Built for Hospitality

Created from hundreds of operator conversations, MAJC is not generic AI. It includes:

• 100+ hospitality experts contributing
• 18+ interactive hospitality courses
• 4 connected products on one profile

MAJC Trading Card

Your skills, certifications, and work history in one portable profile. Free for every hospitality worker—no app-store tier or premium upcharge. Your MAJC Trading Card travels with you when you change jobs, and you choose what work history carries forward.

Example Profiles

Andrea Simmons – Bar Manager

• Experience: 7 years across Brooklyn and Hudson Valley
• Strengths: Cocktail program, cost control, floor mentorship
• Work Style: Heads-down prep, talkative on the floor, coaches by example, tracks pour costs weekly
• Looking For: Bar Manager, Beverage Director, or Independent venue roles (full-time)
• Growth Goal: Move from bar manager to beverage director within 18 months, with a sommelier track on the side
• Background: Maison Premiere Brooklyn, The Long Island Bar Brooklyn, Troutbeck Amenia
• Fun Fact: Serves her grandfather’s Negroni recipe at the bar—same proportions, same gin, since 1994

Marcus Reyes – Sous Chef

• Experience: 9 years across Austin fine dining and high-volume Italian
• Strengths: Line lead, wood-fire, menu R&D
• Work Style: Leads by example on the line, writes prep lists the night before, keeps the pass quiet during rushes
• Looking For: Sous Chef, Chef de Cuisine, or wood-fire kitchen roles (full-time)
• Fun Fact: Keeps a pocket notebook of every 86 and fire drill from the last three years—still uses it on new menus

Sofia Tran – Lead Barista

• Experience: 5 years in Portland specialty coffee
• Strengths: Espresso program, training, latte art
• Work Style: Patient trainer on the bar, opens with dial-in, closes with tasting notes the team can repeat
• Looking For: Lead Barista, Coffee Director, or training-focused café roles (full-time)
• Fun Fact: Judged a regional latte-art throwdown and still pulls practice shots before every shift