Front Desk Agent - Drift Santa Barbara

About Drift Drift Santa Barbara is a 45-room boutique hotel on State Street built for the curious, the creative, and the ones who appreciate good design as much as good service. We move fast, stay flexible, and act with intention. Front Desk Agent – Drift Santa Barbara Part-Time Position Available If you love people, love the details, and want to be part of a team that genuinely enjoys showing up each day, you’ll fit right in at Drift Santa Barbara. We’re looking for Front Desk Agents who bring warmth, curiosity, and a guest-first mindset to every interaction. With excellent benefits, a supportive team, and a work environment built around trust and collaboration, Drift is a place where you can grow your hospitality career and have fun doing it. What You’ll Do Welcome guests and create a memorable check-in and check-out experienceAnticipate guest needs, answer questions, and help guests navigate local dining and activitiesSupport hotel operations by coordinating with housekeeping, maintenance, F&B, and leadershipHandle reservations, guest communication, and folio accuracy with careManage guest requests and follow through to ensure resolutionMaintain common-area readiness, cleanliness, and vibeAssist with on-property retail, amenities, and delivery of guest itemsSupport concierge-style needs including recommendations and trip planningUphold Drift brand standards and contribute to a smooth, seamless guest journey What We’re Looking For Previous hospitality or customer service experience preferredStrong communication and guest-relations skillsComfortable using technology and learning new systemsAbility to multitask in a fast-paced, guest-facing environmentReliable, organized, and calm under pressureA genuine passion for creating great guest experiencesTeam-player energy with the ability to collaborate across departments Why You'll Love Working at Drift Excellent benefits for full-time roles (medical, dental, vision, 401k, PTO, Etc.)A supportive, collaborative team cultureOpportunities for growth across hotel operationsBeautiful, design-forward work environment in the heart of Santa BarbaraFlexible scheduling for both full-time and part-time rolesA company that values people, creativity, and a modern approach to hospitality The Pay Range For This Role Is 22 - 22 USD per hour(Drift Santa Barbara)