Frisco 01 (Legacy Dr / Main St) Market - Overnight Perishables Rep - Part time

About the Role

As a Perishable Representative, you are responsible for providing a well-stocked and well-maintained department while delivering superior customer service. You will prepare, package, and merchandise fresh product daily, ensuring all department and food safety/sanitation standards are met.

Responsibilities

• Customer Service:
  • Provides superior customer service
  • Takes orders from customers by telephone or in person
  • Answers customer questions regarding products and assists them with selections
• Food Service:
  • Prepares, packages, and merchandises fresh product
  • Slices, packages, labels, and rotates products
  • Scans items on Telxon for production
  • Assists in technical areas as needed
• Sales:
  • Merchandises product effectively
  • Uses suggestive selling techniques to meet customer needs and build department sales
  • Makes regular announcements related to freshly-produced items to increase sales
• Food Safety / Sanitation:
  • Cleans and sanitizes display cases; properly operates/maintains equipment
  • Complies with H-E-B food safety and sanitation standards
  • Complies with departmental SOPs and store operating procedures
• Additional Department-Specific Responsibilities:
  • Aguas:
    • Peels, cuts, and chops fresh fruits and vegetables
    • Prepares fresh specialty drinks and food products specific to the Aguas department
  • Floral:
    • Designs floral arrangements; provides a variety of fresh, quality products
    • Designs and executes merchandising programs
    • Tracks seasonal records when appropriate
  • Market:
    • Cuts, trims, and prepares meat for service at the meat counter and self-service counter
    • Ensures proper product rotation and storage
    • Maintains coolers and freezers
    • Weighs, prices, and packages selections
    • Operates power meat prep and process equipment
  • Produce:
    • Stocks and rotates product to ensure freshness
    • Assists floral department when needed
    • Communicates product knowledge to customers by explaining and providing samples
    • Cuts, wraps, and prices produce to be placed on the sales floor
    • Maintains signing program
  • Seafood:
    • Knowledgeable about various fish and shellfish
    • Weighs, prices, and packages selections
    • Maintains coolers and freezers

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. Duties may be modified at any time based on business needs.

Requirements

• Age Requirement: 18+
• Education: High School Diploma or GED (or equivalent)
• Licenses/Certifications: Completion of Company Orientation and Safety Training
• Skills & Abilities:
  • Customer service and communication skills
  • Computer systems knowledge (Telxon, ACR, label machine)
  • Strong customer service skills
  • Communication and interpersonal skills
  • Reading and writing skills
  • Planning and organizing skills

Physical Demands & Working Conditions

Work is performed in a fast-paced, retail environment with frequent customer interaction. Physical demands vary by department:

• General (all departments):
  • Constantly reach at waist
  • Frequently stand, walk, pivot, push/pull with arms, grasp, cervical flexion
  • Frequently exposed to wet, cold conditions
  • Occasionally reach overhead, at shoulder, at knee, at floor; bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements
  • Occasionally exposed to hot conditions, ambient temperatures, loud noise
• Market:
  • Ability to lift 90 lbs and manage in excess of 90 lbs
• Seafood:
  • Constantly reach at waist
  • Frequently stand, walk, pivot, push/pull with arms, grasp
  • Frequently exposed to wet, cold conditions
  • Occasionally reach overhead, at shoulder, at knees, and at floor; bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion
  • Occasionally exposed to hot conditions, ambient temperatures, loud noise
  • Ability to lift 50 lbs and manage in excess of 50 lbs

Frequency definitions: Constantly = 5.5+ hours per 8-hour day; Frequently = 2.5–5.5 hours per 8-hour day; Occasionally = 0–2.5 hours per 8-hour day.

Partners must never lift beyond their own safe limit. If an item is too heavy, break it down or ask for assistance.