Freight Forwarder

Duties and Responsibilities

• Cook up the exportation of goods by air, including scheduling with airlines and managing the movement of goods through various transportation channels
• Prepare and process required documentation for customs clearance, including commercial invoices, packing lists, and bills of lading
• Track and monitor shipments, providing regular updates to customers on the status of their shipments
• Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise
• Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws

Educational background / Work experience

• Prior experience in freight forwarding, logistics, or a related field is preferred
• Experience in Freight Forwarding is highly desirable

Skills & Competencies

• Mathematical Skills: Ability to perform basic mathematical calculations, such as calculating costs and rates
• Other Skills: Excellent organizational and time management skills, strong communication and interpersonal skills, attention to detail and accuracy, ability to work well under pressure and in a fast-paced environment

Function / Market & Industry Knowledge / Business Acumen / Processes

• Knowledge of air freight logistics and customs regulations
• Understanding of trade laws and regulations

Language skills

• Fluency in English is required
• Knowledge of additional languages is a plus

Computer Literacy

• Proficiency in Microsoft Office Suite
• Experience with logistics software and systems is preferred

At Will Employment

• Employees are hired for an undefined period of time as “at will” employees

Pay and Benefits

• Expected base pay range: $21.00 - $24.75 hourly
• Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy
• Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase
• Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws

About the Role

DSV is a global leader in transport and logistics. Founded in 1976, DSV has grown to become the world's 3rd largest supplier of global solutions within transport and logistics. We add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing, and clearing all types of goods.

We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores, and consumers all over the world. Our reach is global yet our presence is local and close to our customers.

Our Freight Forwarder - Air Export role is responsible for managing and coordinating the exportation of goods by air, including all necessary documentation, scheduling, and communication with customers and third-party service providers. This role requires strong organizational skills and attention to detail, as well as excellent communication skills to manage relationships with customers and ensure their satisfaction.