Freight Forwarder

About the role

DSV is a global leader in transport and logistics, keeping customers’ supply chains flowing through reliable and efficient air, sea and road services. With close to 150,000 employees in over 90 countries, DSV focuses on sustainable growth and innovative solutions. The Freight Forwarder, Air Export role is responsible for coordinating and executing the air export process, ensuring compliance with international regulations, and facilitating timely and efficient shipment of goods to international destinations.

Location: Iselin, Wood Ave (USA) – Air & Sea Division.

Responsibilities

• Manage and coordinate the export process for goods via air transportation
• Liaise with airlines, freight forwarders, and other stakeholders to ensure smooth operations
• Prepare and review export documentation, including airway bills, commercial invoices and export declarations
• Ensure accuracy and compliance with international trade and customs regulations
• Ensure adherence to customs regulations and procedures for air cargo exports
• Address and resolve any customs-related issues or delays
• Coordinate with airlines to book cargo space and negotiate favorable export rates
• Optimize routing and carrier selection for cost-effective and timely shipments
• Communicate with clients to gather shipment details, provide status updates, and address inquiries
• Provide excellent customer service to ensure client satisfaction
• Collaborate with service providers, including airlines, ground handlers, and customs brokers
• Negotiate terms, resolve operational issues, and maintain strong vendor relationships
• Negotiate airfreight rates with carriers to achieve competitive pricing
• Evaluate and select the most suitable airfreight solutions for each export shipment
• Identify and resolve issues related to shipment delays, damages, or discrepancies
• Implement corrective actions and preventative measures

Requirements

• Bachelor's degree in logistics, supply chain management, or a related field is preferred
• Minimum of two years experience in air export operations, mandatory
• Familiarity with airfreight processes, customs regulations, and international trade

Qualifications

• Certification in airfreight operations or customs compliance