Freight Broker

Our Story

With $1,000 in his pocket, Allen Lund started his own transportation brokerage company in 1976. Allen Lund Company now has 43 offices and continues to grow. We are committed to fostering a diverse and inclusive workplace where everyone can thrive.

Why We're Awesome!

• Inclusive company culture
• Training and Development
• Competitive Compensation
• Unparalleled Benefits & Wellness
• 401k with a generous match
• Career Growth Opportunities
• Transfer Opportunities
• Share in Company Ownership
• Employee Recognition Program

Your Role

We are seeking Transportation Brokers to join our dynamic team! As a Transportation Broker, you will assist in managing incoming and outgoing shipping logistics for cargo transportation carriers and shipping companies. Key responsibilities include:

• Customer Acquisition & Problem Solving (The Closer)
• Sales & Acquisition: Contact new customers and be responsible for customer acquisitions
• Relationship Building: Develop and increase profitable volume with existing and newly acquired shippers, and build relationships with developing accounts
• Consultation: Use strong relationships to understand customer's business, better qualifying them to identify and solve the customer's problems
• Service Excellence: Deliver exceptional customer service
• Carrier Management & Pricing (The Negotiator)
• Capacity Growth: Contact and build relationships with carriers to increase capacity for specific projects and lanes, thereby increasing the overall capacity for the office and company
• Pricing Strategy: Gain up-to-date personal knowledge of market freight rates in order to determine a "fair" price to pay trucks and charge shippers
• Rate Negotiation: Offer rates established by Senior Transportation Brokers and management, and negotiate as market demands
• Solutions: Recommend solutions for customers to Senior Transportation Brokers and/or management
• Logistics & Compliance (The Executor)
• Daily Management: Perform daily "check calls" on loads in transit and originate necessary documentation for freight bills
• Core Logistics: Handle Freight Brokerage and booking loads
• Standards: Uphold the company standard following the company principles of Customer, Company, Office

Skills & Experience

• Experience: Minimum of 3 years' experience in Freight Brokerage/customer service. College degree highly desired or equivalent experience
• Mindset: Self-motivated, enthusiastic team player who excels in a fast-paced environment
• Service & Ethics: Strong customer service orientation and excellent work ethic
• Problem Solving: Effective negotiation and problem-solving skills, and ability to handle conflict
• Efficiency: Excellent time-management skills with the ability to multitask
• Aptitude: Ability to quickly process information and make decisions, and work well under pressure in a fast-paced environment
• Communication: Excellent and effective communication skills