Freedom Boat Club - Dock Hand at Dunedin Marker 1 Marina, FL

About the role

As part of the Freedom Boat Club dock operations team, you will be a customer‑focused team member greeting members and working on the docks. This part‑time role requires availability on weekdays, weekends, and holidays. Freedom Boat Club – the world’s largest members‑only boat club – was founded in 1989 in Sarasota, Florida and now operates 400+ locations where members enjoy a day on the water while the club handles fueling, cleaning, maintenance, and more.

Responsibilities

• Welcome and acknowledge all guests according to company standards
• Anticipate and address guests’ service needs
• Thank guests with genuine appreciation
• Make and answer telephone calls using appropriate etiquette
• Manage the check‑in and check‑out process using a handheld tablet
• Perform equipment checks to ensure all necessary equipment is functional and on board
• Clean and maintain vessels and Club location according to company standards
• Perform daily clerical work to prepare the reservation system, fuel logs, and weather reports
• Familiarize yourself with local waters to provide basic guidance to members
• Speak with others using clear and professional language
• Ensure uniform and personal appearance are clean and professional
• Follow all company policies and procedures
• Maintain confidentiality of proprietary information
• Perform other reasonable job duties as requested by supervisors

Requirements

• Pass a background check and drug screen
• Valid driver’s license with a good driving record
• High school diploma or equivalent
• At least 18 years of age
• Strong communication and customer service skills
• Ability to maintain a calm, positive attitude during periods of high activity
• Positive, cooperative attitude with the capability of working unsupervised
• Ability to read and manipulate handheld tablets
• Adhere to all safety policies

Qualifications

• Experience in or around boats (preferred)

Skills

• Strong communication and customer service skills
• Ability to maintain a calm, positive attitude during high activity
• Positive, cooperative attitude and ability to work unsupervised
• Ability to read and manipulate handheld tablets
• Adherence to safety policies

Benefits

• 401(k) plan with up to 4% company match
• Wellbeing program
• Product purchase discounts

Pay

$15 per hour

Schedule

Part‑time position requiring availability on weekdays, weekends, and holidays.