Free People Selling Specialist - Full Time

Job Summary

At Belk, we have a vision to reimagine the department store. As a Belk Selling Specialist, you will drive store sales and metrics through providing excellent customer service to each customer and through the execution of customer-facing merchandising standards throughout the store.

Job Functions

• Providing Excellent Customer Service:
  • Proactive greeting and engaging customers warmly and with a smile.
  • Impact sales both by helping and pleasing customers and by employing high-level selling skills.
• Demonstrating Initiative:
  • Meet or exceed solicitation goal for Belk Rewards Credit Card program.
  • Meet or exceed clientele goals, where applicable.
  • Understand store assortment (for assigned department), in addition to inventory available at other stores and on belk.com.
• Focusing on Results:
  • Meet or exceed sales goals.
  • Increase units sold per transaction by recommending products to customers.
  • Identify and reduce shrinkage in area.
  • Work professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.
  • Maintain floor and stock areas consistent with store standards.
  • Follow procedures for all systems including counts, markdowns, and inventory control.
  • Comply with policies and procedures in the associate handbook.
  • Accept additional duties or sharing responsibilities as requested by Sales Team Manager.
  • Assist Operations teams with all non-sell duties as assigned by Sales Team Manager.

Position Contribution Level

Intermediate Level

Minimum Education & Experience

No education requirement
Experience in retail preferred.

Knowledge & Skills

• Excellent communication skills.
• Ability to use and learn industry technology preferred.

Physical Ability

• To use computer keyboard, touchscreen monitor, handheld devices, standard telephone, and other related business equipment.
• Hand manipulation to remove sensor tags.
• Ability to push / pull 100-500 pounds when moving stock carts.

Reporting Relationships

Supervisor
Sales Team Manager

Supervises

N/A