Fraud Risk Support Analyst

About the Company

Rain makes the next generation of payments possible across the globe. We’re a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company funded by top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, and Khosla.

Our Ethos

We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.

About the Team

The fraud risk management team at Rain creates sophisticated, scalable risk mitigation solutions to protect our customers and provide them a low-friction experience. We achieve this by maintaining transaction and lifecycle event monitoring, building alerts to speed up fraud detection and response, and creating risk rules and strategies empowered with ML models. We are a pillar of the business supporting new products and ensuring their success. Rain’s next generation payment technology brings unique and new fraud vectors requiring holistic, end-to-end thinking, strong data fundamentals, and fraud management savvy to combat.

Responsibilities

• Serve as a primary point of contact for fraud-related escalations from partners and customers.
• Create ad hoc data pulls with SQL for anomaly investigation and analyze the results for fraudulent activity.
• Document investigation findings, actions taken, and outcomes in accordance with internal processes.
• Work with Visa tools to investigate transactions and report fraud to Visa (via their tools) and our partners as needed.
• Recommend actions on cards, accounts, and rule sets based upon deep dives of fraudulent traffic.
• Stay current with the latest industry fraud trends, emerging fraud techniques, and new technologies to remain effective at identifying and preventing evolving schemes.
• Partner with Product, Engineering, and Compliance teams to escalate findings and inform rule changes.

Requirements

• Proficiency in SQL, Excel, and data visualization tools.
• 2+ years of experience in fraud prevention, payments risk, or financial crime investigation.
• Strong verbal and written communication skills.
• Background in identity risk, AML, payments fraud, or compliance analytics.
• The ability to investigate transactions and other user events and determine the risk level of anomalous behavior.

Preferred Skills

• Experience at a high-growth fintech company or financial services company.
• Experience working with disputes and disputes processing.
• Deep experience working with Visa tool suite.
• CFE certification.
• Proficiency and experience with Python.
• Experience using AI-assisted tools for fraud analysis, document creation, and optimizing workflows.

Benefits

• Unlimited time off (with a minimum requirement of 10 days).
• Flexible working arrangements (remote or office).
• Stipend for creating a comfortable home workspace.
• Comprehensive health, dental, and vision plans for US employees and dependents, with 100% company-subsidized life insurance.
• 401(k) with a 4% company match.
• Equity option plan for all employees.
• Rain Cards for product testing and eligible health/wellness spending (e.g., gym memberships, massages).
• Team summits (domestic and international offsites).

Pay

Compensation Range: $50,000 - $999,999