Fraud Operations Specialist

About the role

Wealthfront is hiring a fully remote Fraud Operations Specialist to handle daily fraud monitoring and investigation functions. Fraud Operations is a division of Wealthfront Brokerage and collaborates closely with Brokerage Operations, Compliance, and all other divisions of Wealthfront Corporation, including engineering and product teams.

Responsibilities

• Fraud Investigations
  • Assist in identifying unusual financial activity indicative of money laundering, financial fraud, and/or financial crime.
  • Conduct complex investigations to identify criminal activities and prevent fraud on our platform.
  • Perform data-driven analysis to identify vulnerabilities and proactively determine potential issues or areas of improvement.
  • Analyze account and transaction history to detect and elaborate on established patterns related to fraud and anti-money laundering (AML) typologies.
  • Conduct holistic account and transaction monitoring in support of Wealthfront’s BSA/AML and Sanctions programs.
  • Coordinate fraud investigations and recoveries with contra firms.
  • Present findings of investigations to different stakeholders within the firm.
  • Create, implement, and update policies and procedures to further develop Wealthfront’s anti-financial crime and transaction monitoring program.
  • Research fraud, identity, and user behavior to contribute to rules, models, and other detection systems.
  • Maintain subject matter expertise and ensure work adheres to applicable regulations, policies, and procedures.
  • Identify process improvements and automation opportunities.
• Cross Functional
  • Coordinate with Financial Crimes Compliance to ensure fraud and non-fraud-related cases are properly escalated for investigation and SAR filing consideration.
  • Partner with Engineering teams to implement automated solutions.
  • Work with other product areas to develop new data-driven controls for optimizing user experience while detecting and preventing fraud.
  • Collaborate with our support team to resolve client inquiries.

Requirements

• 1-3 years of fraud investigations experience in the financial services industry.
• Strong research and investigation skills, including synthesizing large amounts of information and evaluating transaction data.
• Experience investigating fraud typologies such as Wire, ACH, Debit Card, Online Account Takeover, Identity Theft, Elder Financial Exploitation, and New Account Fraud.
• Ability to manage competing priorities and adapt quickly in a dynamic, fast-paced environment.
• Strong attention to detail and ability to produce accurate, well-documented work.
• Ability to make sound, risk-based decisions with limited information.
• Excellent written and verbal communication skills.
• Strong collaboration skills and ability to work effectively with cross-functional teams.
• Embody qualities of a true team player: curiosity, humility, intelligence, and openness to both positive and constructive feedback.
• Demonstrated curiosity and a proactive approach to identifying patterns and emerging risks.

Preferred Qualifications

• Experience with disputes and knowledge of Reg E.
• Familiarity with Anti-Money Laundering (AML), Anti-Threat Finance (ATF), OFAC, Financial Intelligence analysis, and Counter-Intelligence analysis.
• Experience with SQL, dashboard creation, and/or other data analysis tools.
• Knowledge of FINRA, NACHA, SEC, and MSRB rules and regulations.

Pay

Estimated annual salary range: $81,000 - $90,000 USD plus equity.

Benefits

• Medical, vision, and dental coverage.
• 401K plan.
• Generous time off and parental leave.
• Wellness reimbursements.
• Professional development opportunities.
• Employee investing discount.

About Wealthfront

At Wealthfront, our mission is to create a financial system that favors people, not institutions. We leverage technology to build powerful, low-cost, and easy-to-use financial products that help modern investors grow and manage their money. Our products include:

• A Cash Account offering one of the highest annual percentage yields on uninvested cash in the industry, with instant and secure access to funds, no account fees, and full checking features.
• A zero-commission Stock Investing Account with 50+ handpicked collections to help DIY investors discover new companies and make smarter investing decisions.
• Multiple automated investing portfolios designed to unlock tax savings through strategies like fixed income, tax-loss harvesting, and direct indexing at industry-leading low costs and accessible minimums.

Our award-winning products have attracted over 1 million clients who trust us with more than $90 billion of their savings. If you’re inspired to help reshape the financial industry, let’s talk!