Fraud Investigation, Associate / AVP Team Lead

About the role

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day.

Responsibilities

• Investigate and respond to fraudulent and/or disputed monetary transactions
• Monitor and detect transaction anomalies to minimize fraud across the company’s portfolio of interests, activities and services
• Work closely with internal partners in analyzing, understanding and counteracting current and emerging fraud trends with the latest best practices
• Liaise with clients and external parties to monitor and resolve fraud issues
• Minimize losses through recovery and charge back opportunities
• Contribute to settlement recommendations
• Determine the course of action on cases identified as fraud by taking action based on predefined procedures
• Participate in defining standards and practices for fraud control and management and contribute to the development of fraud prevention rules
• Utilize industry-leading fraud systems and tools
• Prepare reports and make recommendations to senior fraud prevention manager on strategic risk control issues
• Conduct risk analysis for corporate and commercial customers

Requirements

Work Experience

• Investigative or related experience with specific emphasis on fraud investigations at a financial institution, regulatory agency or law enforcement agency

Functional Skills

Working knowledge of:

• Criminal and commercial laws and procedures
• Fraud systems and tools
• Interviewing and interrogation
• Familiarity with commercial or corporate financial products a plus

Foundational Skills

• Communicates effectively
• Identifies multiple paths to success using analytical and critical thinking as well as decision-making skills
• Exercises sound judgement, prioritizes effectively, and strives for continuous improvement
• Effectively collaborates with colleagues
• Leverages available technology to drive efficiency and results
• Understands and applies industry trends and best practices
• Exhibits optimism, resilience, flexibility, and openness to others' ideas
• Values learning as a lifelong professional objective
• Engages inclusively and with intent
• Always acts with integrity

Education

• Degree or equivalent work experience equally preferable
• Degree in criminal justice or business administration

Pay

The typical base pay range for this role is between $82K - $106K depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonuses and/or incentive compensation.

Benefits

Our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes:

• Comprehensive health and wellness benefits
• Retirement plans
• Educational assistance and training programs
• Income replacement for qualified employees with disabilities
• Paid maternity and parental bonding leave
• Paid vacation, sick days, and holidays