Fraud Analytics and Innovation Senior Analyst - Digital Fraud Strategies

Key Responsibilities

• Utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational databases to provide analytical support on strategies.
• Ensure goals are met and propose policy/procedural changes within segmentation structures to produce optimal results.
• Evaluate data to assess potential fraud risk and create mitigation strategies.
• Support Emerging Risk Fraud Strategies primarily in Digital products; Zelle/Wires/BillPay.
• Create fraud strategies and ensure proper risk controls are deployed adhering to best practices.
• Provide recommendations on mitigation efforts, ensuring monitors are in place, and self-create initiatives as needed.
• Conduct defect reviews of third-party fraud loss cases to identify any gaps in Fraud strategy or procedural adjustments.
• Track and optimize strategy performance on a recurring basis.
• Develop and validate fraud variables utilized in strategies.
• Participate in project management where candidate would be responsible for providing fraud requirements, testing, and developing strategies.
• Includes network mandates, Product team support, and internal projects.

Required Qualifications

• 3+ years of fraud experience and/or 2+ years of analytical experience (Payment card / Retail Bank background preferred)
• Proficient in SAS/SQL and Excel
• Strong quantitative, critical thinking, and analytical skills
• Ability to communicate and interact with a high degree of professionalism with executive level personnel across the business
• Ability to work independently as well as part of a virtual team
• Innovative mindset with the ability to challenge the status quo
• Ability to proactively identify, analyze, and improve upon existing processes for optimization and to meet deadlines

Desired Qualifications

• Bachelor's degree in a quantitative discipline such as mathematics, statistics, operations research, finance, or business
• Advanced analytical and quantitative skills with demonstrated ability in using data and metrics to identify root causes
• Basic understanding of 1st and 3rd party fraud (claims to charge-off timing, chargeback recovery rights, etc.)
• Proven strong analytical and communication skills