Fraud Analyst

About the role

Assist in the execution of fraud prevention, reduction, detection, investigation, and resolution within the Credit Union.

Responsibilities

• Effectively communicate with employees regarding suspected or reported fraudulent activity and assist with fraud related questions.
• Assist with fraud investigations by conducting interviews, collecting data, compiling documentation and evidence, maintaining accurate case notes, and developing initial and ongoing reports of investigations.
• Assist in the completion of Suspicious Activity Reports (SARs), the preparation of Bond Claims, case documentation, and correspondence.
• Execute internal processes established to comply with BSA/AML, OFAC and NCUA regulations and guidelines related to fraud, identity theft, and financial crime.
• Monitor each case’s progress and assists in preparing monthly progress summary reports.
• Maintain working relationships with and contact information of law enforcement and regulatory agencies.
• Stay educated and informed on all methods of fraud, including trending scams and emerging trends.
• Adhere to all Red River Employees Federal Credit Union policies and procedures.
• Perform other related duties as assigned.

Qualifications

• Experience in a financial institution with knowledge of fraud preferred.
• High school diploma or the equivalent.
• Competent computer skills and use of standard office equipment.
• Demonstrated proficiency in a variety of personal computer software applications, especially Microsoft Office.
• Mature, positive, focused attitude.
• Comfortable with multiple priorities and deadlines, and able to work in a highly stressful environment.
• Must possess excellent human relations and communication skills, a professional demeanor, and organizational skills.
• Outgoing personality with the ability to meet, speak, and deal effectively with people, being professional at all times.
• Must maintain a neat and professional appearance.
• Ability to follow the core values of Team-Focused, Excellence, Authenticity, and Leading in Innovation.
• While the following list is not exhaustive and may be supplemented, identified physical requirements include the ability to operate normal office equipment and to reposition work-related items, not to exceed 25 pounds.