Fraud Analyst
About the role
Do you have a passion for uncovering fraud, solving complex puzzles, and protecting members from financial crime? We're looking for a sharp, detail‑oriented analyst to join our Compliance team and help safeguard our members' financial success. Beacon Credit Union is a leading financial institution dedicated to our members' financial success by providing exceptional service and innovative banking solutions, located in Lynchburg, VA. In this role you will put your investigative skills to work solving complex fraud cases, play a critical role in safeguarding the credit union from emerging fraud threats, work closely with leadership, branch teams, and external agencies, gain experience with fraud prevention technologies and financial crime investigations, enjoy a dynamic environment where no two days are the same, and expand your expertise through ongoing training and professional development.
Responsibilities
- Monitor fraud detection systems and analyze member behavior, transaction activity, devices, and locations for signs of suspicious activity.
- Conduct investigations involving electronic fraud, debit and credit card fraud, account takeover, identity theft, check forgery, elder financial exploitation, money laundering, and check kiting.
- Manage fraud claims and lost/stolen card reports, including gathering supporting documentation and reviewing member affidavits.
- Exercise sound judgment when evaluating fraud claims and determining appropriate actions within established policies and regulations.
- Prepare detailed investigative reports and document findings, recommendations, and loss prevention efforts.
- Assist branches and other departments with fraud‑related training, procedures, and documentation.
- Serve as a primary contact with law enforcement and external agencies regarding fraud investigations and elder exploitation cases.
- Ensure compliance with BSA, OF