Frattallone's - Andover, MN Sales Associate PT CNRG Sales Associate

About the role

Provide exceptional customer service by greeting customers, answering their questions, and assisting with product recommendations.

Responsibilities

• Direct customers to the appropriate products based on their needs.
• Build customer confidence through product knowledge and technical assistance.
• Accept and respond to telephone inquiries politely.
• Perform sales counter functions such as order entry, special orders, and price lookup.
• Write sales orders and special orders using CNRG point-of-sale systems.
• Stock shelves with incoming product as necessary.
• Maintain clean and organized sales counter and selling area.
• Face and front product at the beginning and end of each shift.
• Notify regular customers about new products and upcoming store promotions.
• Use CNRG Resource Center to submit instances of pricing issues, scanning problems, or product inaccuracies.
• Participate in store safety meetings and follow company safety guidelines.

Requirements

• Previous work experience in retail sales or customer service.
• Strong math, reading, writing, and speaking skills.
• Problem-solving ability and good organizational skills.
• Basic knowledge of lumber, building materials, or general hardware merchandise.
• Able to lift and load merchandise weighing up to 50 lbs. for various amounts of time, lift and load merchandise over six feet off the ground, climb a ladder, and maneuver safely at the store.

Qualifications

• High school diploma or equivalent preferred.
• This is an hourly position (non-exempt from overtime).
• The position does not guarantee career progression within the company.

SkillsExcellent customer service skills

Product knowledge and technical assistance

Order entry and special order processing

Inventory management

Safety awareness and vigilance

Communication via telephone and email

Benefits

N/A

Pay

Hourly position (non-exempt from overtime)

Schedule

N/A