Franchise Performance Manager - Business Growth & Compliance

Responsibilities

• Evaluate business performance and operational execution at franchise locations throughout the United States.
• Conduct franchise performance reviews and compliance assessments.
• Work directly with franchise owners to identify opportunities for improvement and develop action plans.
• Hold franchise owners accountable to company standards, operating procedures, and agreed-upon commitments.
• Deliver in-person and virtual training for franchise owners and their teams.
• Support new franchise owner onboarding and business launches.
• Create and maintain training materials, standard operating procedures, and operational documentation.
• Become the subject matter expert on Honest Abe Roofing systems and best practices.
• Collaborate with internal departments to improve franchise support, business processes, and operational consistency.

Requirements

• Bachelor's degree or equivalent professional experience.
• Five or more years of leadership experience in franchise operations, multi-unit management, district or regional management, business consulting, business operations, or a comparable leadership role.
• Experience improving business performance through accountability, operational leadership, or process improvement.
• Experience creating professional documentation, training materials, or standard operating procedures.
• Exceptional written and verbal communication skills.
• Strong organizational, analytical, and problem-solving abilities.
• Confidence leading difficult conversations and holding others accountable.
• Strong technical aptitude and proficiency with Microsoft Office and business software.
• Ability to travel approximately 40–60% throughout the United States.

Qualifications

• Experience in the roofing industry is a plus.
• Knowledge of roofing systems and best practices is preferred.

Skills

• Leadership skills.
• Operational leadership skills.
• Process improvement skills.
• Communication skills.
• Problem-solving skills.
• Technical aptitude.

Benefits

• $75,000–$85,000 annual salary, based on experience and qualifications.
• Performance bonus opportunity.
• Company-paid travel expenses.
• Paid time off.
• Health insurance.
• Retirement savings plan (if eligible).
• Professional development and career growth opportunities.

Pay

$75,000–$85,000 annual salary, based on experience and qualifications

Schedule

Ability to travel approximately 40–60% throughout the United States