Franchise Development Specialist

About the role

Own development and improvement of a franchise business growth model across residential and commercial markets. Standardize and enhance franchise sales processes, performance metrics, technology workflows, training programs, and communication practices to support franchise teams, strengthen client outcomes, and drive revenue growth.

Responsibilities

• Develop and refine the franchise business development model for both residential and commercial growth.
• Create standardized sales processes and measurable performance metrics.
• Optimize technology workflows to ensure consistent execution across franchise teams.
• Design, improve, and deploy training materials and enablement for franchise staff.
• Establish clear communication standards and best practices for teams and clients.
• Use insights from performance data to improve client experience and commercial results.

Qualifications

• Experience in franchise or multi-location business development and process standardization.
• Strong data-driven mindset with the ability to define and track KPIs.
• Proficiency in sales process improvement and scalable training/enablement.
• Comfort with technology workflows and continuous improvement practices.
• Excellent communication skills to align teams and improve client outcomes.