Franchise Business Consultant – Northern California

What We'll Need

We’re not in the wing business. We’re in the flavor business. Our mission is to Serve the World Flavor by building a best-in-class restaurant system powered by strong operators, disciplined execution, and consistent guest experiences. Our franchise system is the engine of our growth. The field organization plays a critical role in ensuring that every restaurant operates with clarity, consistency, and accountability.

Responsibilities

• Maintain clear and consistent visibility into restaurant performance
• Drive follow-through on commitments and ensure accountability
• Monitor Same Store Sales, guest experience metrics, and operational KPIs
• Identify performance gaps and implement structured improvement plans
• Establish and maintain disciplined business routines, including: - Weekly performance check-ins, Quarterly Business Reviews (QBRs)
• Ensure execution of brand standards across: - Speed, Accuracy, Hospitality, Food quality
• Reinforce compliance with franchise agreements and operational expectations
• Drive adoption and execution of enterprise initiatives, including: - Loyalty programs, SmartKitchen, Training platforms
• Protect the brand across food safety, operations, and guest experience
• Build strong, trust-based relationships with Brand Partners
• Influence performance through operational expertise and clear communication
• Deliver direct, actionable feedback aligned to business results
• Hold partners accountable to agreed-upon actions and commitments
• Escalate performance or compliance issues when necessary
• Partner with cross-functional teams, including: - Development, Marketing, Training, Supply Chain, Finance, Technology
• Provide field-based insights to inform enterprise decision-making

Qualifications

• 4–7 years of multi-unit restaurant operations experience, preferably in a franchise environment
• Strong operational expertise with the ability to diagnose and resolve performance issues
• Financial acumen with ability to interpret restaurant-level metrics and trends
• Proven ability to influence without direct authority
• Strong organizational and prioritization skills
• Able to manage multiple priorities in a fast-paced environment
• Willingness to travel extensively within assigned region

Benefits

• Flavor Perks: Unlimited paid time off for exempt employees, One paid volunteer day of your choice, Competitive bonus structure for eligible roles, Team member stock purchase plan, Health savings or flexible spending account options, 401k – (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation), Comprehensive medical, dental, and vision benefits, Basic life and AD&D insurance provided, Pet insurance, Education Assistance, Wellness reimbursement program, Paid maternity and paternity leave
• Fun Is The Best Flavor: Discount on Wingstop gift cards

Pay

Salary range for this role is the following: $115,000-$132,000 per year.

Schedule

Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.