Franchise Business Consultant (Atlanta)

What We Are Hungry For

As District Manager, you are responsible for:

• Maximizing the assigned district's revenue and cash flow growth
• Executing an obsessive guest experience that continually exceeds guest expectations
• Providing leadership and vision to your District management staff
• Offering guidance and mentorship to other members of the operations team
• Identifying the training needs of cafe managers and executing applicable training
• Fostering a mentoring and supportive environment focused on continuous development of teams
• Supporting franchisee owners and their GMs to ensure they have processes and procedures to manage performance
• Ensuring cafe managers have specific, focused and well-executed sales and marketing plans
• Evaluating cafe financial progress and performance and helping to develop action plans accordingly
• Ensuring adherence to policies and procedures for food and beverage sales and consumption, food safety and health/sanitation
• Utilizing preventive maintenance programs to maintain cafe facilities
• Working varying shifts, weekends and holidays, as well as extended workdays to support business needs

Knowledge And Responsibilities

• Support strategic planning, implementation and follow up initiatives amongst the team of managers in their market
• Responsible for the primary focus on corporate café operations and all aspects of corporate talent, including talent acquisition, retention and development, where applicable
• Offers guidance and mentorship to other members of the operations team in their respective market - when / where applicable
• Creates a mentoring and supportive environment focused on continuous development of teams
• Supports franchisee owners and their GMs to ensure they have processes and procedures to manage performance, like skills evaluations and assessments and performance management
• Supports owners and GMs to ensure they are knowledgeable and aware of the training and development curriculum to ensure their teams have the training necessary to do their jobs to the best of their abilities
• Continually inspects the Region/District’s Operational and Guest Service standards; consistently communicates standards to cafe managers and ensures execution at café level
• Proactively meets or exceeds guest experiences; deals promptly with complaints received and puts action plans into place to address service gaps
• Ensures adherence to policies and procedures for food and beverage sales and consumption, food safety and health/sanitation
• Ensures that policies and procedures are in compliance with organization’s policies and with all local and state regulations
• Utilizes preventive maintenance programs to maintain cafe facilities

What You Need To Have

• Bachelor’s degree and 5-7 years of progressive related experience in high-volume retail, entertainment, hospitality, or restaurant venue
• At least 3 to 5 years of progressive management experience managing teams
• Relevant experience or equivalent combination of education and experience is also acceptable
• Thorough knowledge of working Point of Sale (POS) register systems, Toast experience preferred
• Strong Inventory Planning and Management skills required
• P&L capability and sales/marketing skills and abilities
• Able to work varying shifts, weekends and holidays, as well as extended workdays to support business needs

Qualifications

• Passion for people!
• Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members
• Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment
• High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven
• Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment
• Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette’s Mission, Vision, Brand Values and Culture
• Loves travel! Ability to commute to all current Corporate and Franchise locations, as well as proposed openings

Benefits

• Competitive compensation
• Free Cake for your Birthday
• Medical, Dental, Vision benefits
• 401K Retirement Plan
• Paid time off, paid Holidays
• High Performance Culture