Franchise Account Manager

About the Role

As a Franchise Account Manager, you will serve as a trusted business partner to franchise dealerships in your assigned market. Your primary focus will be to grow dealer relationships, identify new business opportunities, increase loan production, and help dealer partners sell more vehicles by financing more customers. This is a high-energy, consultative field sales position that combines relationship management, business development, training, and account growth. You will manage your own dealer portfolio while actively prospecting for new opportunities.

Responsibilities

• Build, maintain, and grow strong relationships with franchise dealership partners within your assigned territory.
• Develop new business by identifying, prospecting, and acquiring qualified franchise dealer accounts.
• Consult with dealer partners to identify opportunities to increase loan volume and improve overall business performance.
• Train and educate dealership personnel on Westlake Financial’s products, programs, processes, and funding requirements.
• Conduct regular in-person dealership visits and phone communication to strengthen relationships and drive production.
• Prepare and deliver presentations and proposals that effectively communicate Westlake Financial’s products, services, and value proposition to dealership management.
• Follow up on leads, referrals, and opportunities generated through field activity, networking, and business development efforts.
• Provide creative financing solutions, including rehashing and restructuring vehicle loans, while balancing the needs of the dealership, customer, and Westlake Financial.
• Educate dealer partners on documentation and verification requirements to ensure accurate and efficient contract submission and funding.
• Monitor account performance and identify opportunities to improve production, profitability, and overall dealer satisfaction.
• Maintain a strong understanding of current financial products, sales tools, industry trends, and competitive offerings.
• Participate in dealership meetings, seminars, trade shows, marketing events, and other business-development activities.
• Consistently deliver exceptional customer service and represent the Westlake Financial brand professionally in the marketplace.

Requirements

We are seeking individuals who are:

• Highly motivated, competitive, and results-driven
• Strong relationship builders with excellent communication and interpersonal skills
• Confident presenting and selling to dealership owners, General Managers, and senior-level decision makers
• Comfortable working independently in a field-based sales environment
• Self-starters who can effectively manage their own territory, schedule, and dealer portfolio
• Persistent and proactive in prospecting for new business
• Strong problem-solvers with a consultative approach to sales
• Comfortable using technology, CRM systems, and sales tools
• Willing and able to travel throughout an assigned local market
• Interested in building a long-term career with significant earning and advancement potential

Benefits

• Comprehensive new hire training
• Supportive team environment
• Career growth opportunities
• Performance-driven culture with competitive, performance-based compensation
• Medical, Dental, and Vision benefits
• Life Insurance and Long-term disability plans
• Flexible Spending Account
• 401K matching
• Employee Stock Ownership Program in a $20 Billion Company, plus company matching
• Wellness Programs
• Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
• Discounts on parks, museums, movie tickets, and attractions
• Annual flu shot
• Paid vacations, sick days, and holidays
• On-site gym (available in Los Angeles, CA & Dallas, TX offices)
• Rental car discounts, Dell Member Purchase Program
• UKG Wallet

Pay

Self-determined, performance-based compensation package:

• First-year guaranteed minimum income starting at $8,000 monthly + performance-based commissions
• After the first year: monthly base of $5,000, plus performance-based commissions
• Average rep earnings after 1 year: $160,000
• Average earnings of the top 25% of reps: $245,000
• Average earnings of the top 50 reps: $305,000
• Monthly vehicle mileage reimbursement program averaging $450
• No limit on commissions