Fragrance Associate - Full Time - Hamilton Place

About the role

The Fragrance Advisor drives sales and delivers a positive customer experience by providing excellent service through building client relationships, performing product demonstrations, and offering customized recommendations across multiple fragrance brands. This role has a genuine enthusiasm for the fragrance and beauty industry, competitive drive, and confidence to excel in a fast-paced environment.

Responsibilities

• Create memorable store experiences through building genuine team, vendor, customer, and community relationships.
• Build customer loyalty by delivering excellent service, utilizing clienteling tools, and offering tailored product advice and recommendations to meet client needs and preferences.
• Execute successful promotions, special events, and customer outreach to maximize performance and drive sales.
• Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.
• Leverage training tools, use resources, and embrace feedback to continuously build product knowledge, suggestive selling behaviors, and expertise in the latest industry tips and fragrance trends.
• Encourage repeat client interactions as a knowledgeable and trusted resource.
• Maintain visual merchandising, signing, and beauty hygiene standards, aligning presentations with vendor and company directives.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Maintain a flexible schedule to support selling and store operations, including nights, weekends, and holidays.
• Maintain a safe and healthy work environment by following safety guidelines.

Requirements

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuous learning.
• Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Comfortable with technology, including smartphones, tablet computers, and Windows-based operating systems.
• Available to work a flexible schedule based on business needs.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

Benefits

• Medical, Dental, and Vision
• 401K with Matching Contribution
• Generous PTO
• Mercandise Discounts
• Paid Maternity and Paternity Leave
• Growth and Professional Development Opportunities
• Employee Assistance Programs
• Education and Tuition Reimbursement Programs

Schedule

This is an hourly position. Flexible scheduling is required, including nights, weekends, and holidays.

Accessibility

Belkcareers.com is committed to making the online application experience easy and accessible to individuals with disabilities. For assistance, please contact HRSharedServices@Belk.com.

EEO Statement

We are an Equal Opportunity Employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.