Fragrance Associate - Full Time

Demonstrated Duties

• Create memorable store experiences through building genuine team, vendor, customer, and community relationships.
• Deliver excellent service, utilize clienteling tools, and offer tailored product advice and recommendations to meet client needs and preferences.
• Execute successful promotions, special events, and customer outreach to maximize performance and drive sales.
• Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.
• Leverage training tools, use resources, and embrace feedback to continuously build product knowledge, suggestive selling behaviors, and expertise in the latest industry tips and fragrance trends.
• Encourage repeat client interactions as a knowledgeable and trusted resource.
• Maintain visual merchandising, signing, and beauty hygiene standards, aligning presentations with vendor and company directives.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Maintain a flexible schedule to support selling and store operations, including nights, weekends, and holidays.
• Regularly move around all store areas and be accessible to customers.
• Bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuous learning.
• Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Comfortable with technology, including smart phones, tablet computers, and Windows-based operating systems.