Fractional IT Director

Job Duties And Responsibilities

• Establish and maintain the internal IT strategy, roadmap, priorities, standards, and budget recommendations.
• Own the MSP relationship, including priorities, work allocation, performance, accountability, and value received.
• Direct and track MSP-led initiatives from definition through completion, including scope, dependencies, status, and outcomes.
• Review and challenge MSP recommendations, proposals, projects, and recurring services before leadership approval.
• Advise the executive team on technology, cybersecurity, risk, lifecycle planning, and internal IT investment decisions.
• Cook up and prioritize Internal IT staff’s tasks and initiatives in alignment with the approved roadmap.
• Provide Internal IT staff’s manager with fact-based observations and input for coaching and performance feedback.
• Clarify ownership and handoffs among MSP, Internal IT staff, company leadership, and other internal resources.
• Provide a concise monthly update covering progress, upcoming priorities, decisions needed, risks, and vendor performance.

Requirements

• Minimum 10 years experience in a small or mid-sized business; including having held position titles such as IT Director, Head of IT, or senior IT operations leader.
• Demonstrated success managing an outsourced MSP or IT service provider, including performance, projects, contracts, and escalation.
• Strong working knowledge of infrastructure, cloud services, cybersecurity, identity, endpoint management, business applications, and IT governance.
• Able to operate strategically while driving practical execution within limited time and budget.
• Independent, direct, organized, and comfortable advising executives without requiring a large internal team.
• Able to devote approximately 24 hours per month to work.

Pay

$175 - $225 per hour