Fractional COO | Small Business Operations & Execution | Remote (Full-Time)

About the role

This role requires direct experience managing multiple client relationships simultaneously as a COO, Fractional COO, EOS Integrator, Business Advisor, Business Coach, or in a multi-client operating environment.

Responsibilities

• Serving as the operational leader for approximately 30 client businesses.
• Building scalable operational systems and workflows.
• Creating KPI dashboards, scorecards, and accountability rhythms.
• Improving operational efficiency and profitability.
• Identifying and eliminating operational bottlenecks.
• Strengthening hiring, delegation, and organizational structure.
• Translating strategic goals into weekly execution plans.
• Coaching owners to lead with data instead of instinct.
• Helping businesses become less owner-dependent and more scalable.
• Building trusted, long-term relationships with business owners.
• Collaborating with internal teams to deliver an exceptional client experience.

Requirements

• Direct experience managing multiple client relationships simultaneously as a COO, Fractional COO, EOS Integrator, Business Advisor, Business Coach, or multi-client operating leader.
• Experience advising or partnering directly with founders or business owners.
• Strong operational and financial business acumen.
• Excellent communication and relationship-building skills.
• High emotional intelligence and executive presence.
• Ability to coach business owners while holding them accountable for execution.
• Bachelor's degree or equivalent professional leadership experience.

Qualifications

• The strongest candidates will have:
• 10+ years of operational leadership experience.
• Experience supporting businesses with approximately $1M–$35M+ in annual revenue.
• Full ownership of business operations at some point in their career.
• Experience building operational systems, KPIs, scorecards, and accountability structures.
• Experience helping organizations scale beyond founder dependence.
• Confidence leading difficult conversations with empathy and professionalism.
• Experience serving multiple organizations or operating as a Fractional COO.

Skills

• Operational and financial business acumen.
• Excellent communication and relationship-building skills.
• High emotional intelligence and executive presence.
• Ability to coach business owners while holding them accountable for execution.

Benefits

• Medical, dental, and vision insurance (75% employer-paid).
• Company-paid short- and long-term disability insurance.
• 401(k) with company match (up to 3.5%).
• Unlimited PTO.
• Company-wide paid shutdown during Thanksgiving week.
• One additional mandatory paid week off annually.
• Employee Assistance Program (EAP).
• Pet insurance.
• Legal insurance.
• Professional and executive leadership development.

Pay

$110,000 Base Salary

Performance Compensation with $182,000+ On-Target Earnings

Schedule

100% Remote Work Environment