FPG, Clinical Improvement Specialist - Sal, FT

Essential Tasks, Duties And Responsibilities

• Understand, design and improve clinical workflow processes in practices, assuring exceptional patient care and high user satisfaction
• Responsible for establishing, managing, and maintaining clinical workflow process across the continuum, including the documentation and report requirements needed to meet a variety of program guidelines
• Monitor and prepare patient satisfaction reports to support patient advocacy activities within FPG administration
• A clinical administration liaison for new technologies to improve patient care and business operations
• Accepts accountability to manage assigned quality initiatives and utilizes performance improvement processes to facilitate planned change
• Works to streamline concurrent quality program requirements to enhance care processes to improve patient outcomes and compliance with best practices
• Aggregates data and provides reports that are timely, pertinent, reliable, and accurate to report positive and negative findings to administration and staff teams to facilitate improvement as needed
• Makes quarterly safety site assessments and communicates deficiencies as needed to Operations Managers
• Maintains monitoring of quality and population health data through system dashboards working to improve accuracy and proper data capture
• Works effectively interdepartmentally to achieve quality department goals and program requirements

Knowledge, Skills And Abilities

• Licence/certification in a healthcare related field required
• Bachelor’s degree in a healthcare or informatics field strongly preferred
• Five (5) years’ experience in healthcare environment required
• Clinical information systems and training experience required
• Working knowledge of computer systems and associated software applications required
• Skilled in exercising initiative, judgment, problem solving, and decision making
• Skilled in analysis and interpretation of data, and preparation of reports
• Skilled in time management and organization
• Ability to prioritize and meet deadlines
• Governmental regulations and compliance requirements
• Ability to comply with OSHA regulations and CDC standard and transmission based precaution recommendations and to utilize proper personal protective equipment
• Ability to comply with provisions of applicable S.D.S. forms