Four Brothers | Outlet Server AM

Responsibilities

• Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests.
• Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
• Maintain full familiarity with menus and knowledge of beverage offerings, including wine service.
• Complete station set-up and breakdown/side-work.
• Polish and clean all water glassware on assigned station during each shift.
• Take food and beverage orders and upsell as often as possible.
• Be pleasant, smile and greet all guests using surnames when obtained.
• Send orders using MICROS systems.
• Communicate with the culinary team regarding meal requirements, allegories, dietary needs, and special requests.
• Alert Restaurant Manager immediately if a guest has a suggestion, complaint or issue.
• Present accurate check to guests and process payment.
• Aid in seating guests and answering phones for the restaurant as needed.
• Crosstrain among other food and beverage outlets as needed.

Qualifications

• Must have a minimum of 1 year of serving experience, preferably in high volume and casual environment or part of an upscale hotel restaurant outlet.
• Must adhere and agree to compensation acknowledgement and tip reporting guidelines.
• Must have knowledge of wine, spirits, and beer.
• Must be able to work a variety of shifts, including weekends and holidays.
• Maintain a professional business appearance, attitude, and performance.
• Must be able to lift, push, pull, place, and carry objects weighing up to 50lbs.
• Must have unexpired Food Handlers obtained upon hire from approved vendors.

Benefits

The Omni La Mansion del Rio offers a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out.

Schedule

We offer a variety of shifts, including weekends and holidays.

Pay

The pay for this position is competitive and commensurate with experience.

Company Information

Omni La Mansion del Rio is an equal opportunity employer. The EEO is The Law poster is available using the following link: [EEOC is the Law Poster](#).

Contact Information

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [applicationassistance@omnihotels.com](mailto:applicationassistance@omnihotels.com).