Founding Forward Deployed Engineer

About the role

This is the first technical hire on the ground in the US for a fast-growing, Y Combinator–backed AI logistics startup. As a Forward Deployed Engineer, you'll own the full technical success of US customers—from initial deployment through ongoing support—sitting at the intersection of engineering and customer success at a critical stage of growth.

Responsibilities

• Lead end-to-end technical deployments for US enterprise customers, from onboarding through go-live.
• Serve as the primary technical point of contact for customers, managing stakeholder relationships and resolving issues.
• Provide hands-on post-deployment support to ensure customer success and product adoption.
• Travel to customer sites as needed to support deployments in the field.
• Operate with an ownership mindset, navigating ambiguity and moving fast in a startup environment.

Requirements

• 0–3 years of hands-on experience in customer-facing deployments, field engineering, or solutions engineering.
• Strong communication and stakeholder management skills, with comfort working directly with enterprise customers.
• Demonstrated ability to own end-to-end technical deployments and post-deployment support.
• Based in Austin, TX or willing to relocate to Austin.
• Authorized to work in the United States without employer visa sponsorship.
• Comfortable operating in a fast-paced, early-stage environment with a high degree of autonomy.

Pay

Base salary: $110,000 – $135,000 USD annually.

Schedule

On-site in Austin, TX, United States. Some travel to customer sites is expected.