Founding Compliance & IT Ops

About the role

As Rilla scales, so does the trust our customers place in us and the compliance and IT backbone that trust runs on. This is a founding role to own it end to end. You'll maintain SOC 2 and drive HIPAA, GDPR, and ISO 27001 from the ground up. Today this work is done manually, and it doesn't scale. Your job is to turn compliance from a recurring fire drill into an automated, AI-native system that runs itself.

You'll sit on our BizOps team and work across engineering, HR, legal, and leadership — the connective tissue that keeps everyone moving fast without breaking things that are hard to un-break. You'll also own the IT foundation itself: device management, network troubleshooting, and general IT ops. There's no dedicated IT system in place today, so you'll get to design it right the first time.

Responsibilities

• Own and maintain SOC 2, and drive HIPAA, GDPR, and ISO 27001 to completion
• Automate compliance workflows with AI so audit readiness is continuous, not a scramble
• Build the systems, evidence pipelines, and processes that let us operate in regulated environments at speed
• Translate between engineering, HR, legal, and leadership. Turning ambiguous requirements into clear, tracked, delivered work
• Execute employee onboarding and offboarding processes with attention to security, compliance, and user experience
• Stand up our IT foundation from scratch and choose the tooling we'll grow into
• Create clear, trusted visibility into compliance and IT status for leadership
• Provide local IT support for office employees including in-person troubleshooting, setup, and hardware support

Who You Are

• An infinite learner. Someone relentless in their curiosity — incredibly AI-curious, and always reaching for the tool or automation before the manual grind
• A builder, not a box-checker. You see compliance and IT as systems to engineer, not checklists to babysit
• A winning attitude. You thrive with extreme accountability, learning as a team, and both giving and receiving rapid feedback
• Extreme clarity in communication. You can bridge engineering, HR, legal, and leadership and leave every room more aligned than you found it
• Unafraid of failure. You take risks and treat failure as an opportunity to learn, grow, and be better the next time

Requirements

• A strong technical foundation. A computer science background or equivalent hands-on technical ability
• Genuine fluency with AI tools, and a track record of using them to automate real work
• Excellent written and verbal communication across technical and non-technical audiences
• Comfort shipping in ambiguity, with a bias for driving clarity and removing blockers
• The judgment to operate in regulated systems where the details matter

Nice to Have

• Prior compliance experience, SOC 2 at minimum
• Hands-on experience with HIPAA, GDPR, or ISO 27001
• Experience standing up IT or device management for a growing team

Compensation & Benefits

• Compensation: $110,000 - $140,000/year + equity
• Medical, dental, and vision insurance
• Breakfast, lunch, dinner, and supplementary food and drink
• Wellness / Gym Benefits
• Commuter benefits
• Relocation assistance
• Take what you need paid time off, not accrual-based
• $1,000 stipend for learning and personal growth
• $1,500/month rent stipend
• Tech equipment