Founding AI Transformation Strategist

About the role

Lead engagements end-to-end with strategic enterprise customers: validate Optimize findings with stakeholders, build the business case, present ROI to executive sponsors, scope implementation projects, and drive outcomes through to completion.

Navigate the last mile of transformation — the stakeholder alignment, change management, and org dynamics that don't show up in the data but determine whether a finding becomes an outcome.

Measure before-and-after impact using Optimize's change-over-time data and report results back to executive sponsors across quarterly cycles.

Build the playbook: as the first person on this team, define what best-in-class engagement delivery looks like and create the frameworks that let this function scale.

Feed every customer engagement back into Scribe's product roadmap — surface what's blocking value, what's unlocking it, and what the product needs to learn.

Act as Scribe's credible external voice on enterprise AI transformation, influencing how customers think about the space, not just what they do with our product.

What You'll Do

• Lead engagements end-to-end with strategic enterprise customers: validate Optimize findings with stakeholders, build the business case, present ROI to executive sponsors, scope implementation projects, and drive outcomes through to completion
• Navigate the last mile of transformation — the stakeholder alignment, change management, and org dynamics that don't show up in the data but determine whether a finding becomes an outcome
• Measure before-and-after impact using Optimize's change-over-time data and report results back to executive sponsors across quarterly cycles
• Build the playbook: as the first person on this team, define what best-in-class engagement delivery looks like and create the frameworks that let this function scale
• Feed every customer engagement back into Scribe's product roadmap — surface what's blocking value, what's unlocking it, and what the product needs to learn
• Act as Scribe's credible external voice on enterprise AI transformation, influencing how customers think about the space, not just what they do with our product

What We're Looking For

• Has 5+ years leading enterprise business transformation engagements at a top-tier consulting firm (MBB or equivalent) and knows what it takes to get from diagnostic to scaled outcome
• Has direct AI transformation experience: has advised on AI roadmap, organizational readiness, and implementation strategy at the enterprise level, not just in theory
• Bridges the gap between strategy and execution: can walk into a C-level conversation, establish credibility quickly, and build momentum around transformation
• Develops a developed, defensible point of view on enterprise AI adoption: knows how to identify high-leverage opportunities, how to structure the work, and how to get organizations to actually move
• Is energized by ambiguity and can structure a path forward without a fully-formed brief; has mastered the traditional consulting motion and is excited to move faster in a startup environment

Nice to Have

• Engineering background or strong enough technical fluency to either build agentic workflows, or collaborate directly with customer engineering teams on agent-powered workflow builds
• Prior experience in a customer-facing role at a SaaS company (CS, Solutions, or Strategic Accounts)