Founder's Associate

The Role

The Founder's Associate is the operational engine for the Founder’s Office, the duo running ops and talent at Gigs, while doubling as a personal assistant to our co-founder Herman. You take on the day-to-day work that keeps the founder's office moving (decks, comms, scheduling, light analysis) so the Laurens can spend their time on strategy and hiring. It is a launchpad role: do it well for two years and the next step is Chief of Staff, BizOps, or your own thing.

What You Will Do

• Drive strategic projects end-to-end on behalf of the founder's office, from launching the SF office, to standing up new operating cadences, to running company-wide reviews
• Build the artefacts decisions get made on: board decks, all-hands, founder updates, the internal memos leadership actually reads
• Pull and shape data to inform calls across hiring, ops, and finance, and surface what the numbers say that nobody is saying yet
• Own cross-functional initiatives that cut across product, talent, ops, and finance and need a single accountable owner with no team
• Use AI as a force multiplier. Ship more than people twice as senior, and raise the bar for what one person can do here
• Spot what is breaking, what is dragging, and what the founders should be paying attention to but are not, then go fix it

What We Are Looking For

• 4+ years at a serious bar: top-tier consulting, banking, a high-trajectory operator role at a strong startup, or equivalent
• Demonstrably high trajectory. You have moved fast in every role you have held and have the references to prove it
• Strong on data. SQL, spreadsheets, a quick model, and the instinct to ask the right question before opening the tool
• AI-fluent. You use Claude, Cursor, n8n, or similar daily and have opinions about which tools earn their keep
• Crisp written communication. You can draft a founder update, board memo, or all-hands narrative without us having to rewrite it
• High agency. You unblock yourself, set your own bar, and do not wait for a process to tell you what is important
• Real ambition. You want to run something inside two years, and you are picking this seat because it is the fastest path there
• Nice-to-have: experience inside a Series B/C startup, ideally fintech, telco, or infra

About Gigs

Gigs is building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly. Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. We are tackling deep technical and regulatory challenges to make connectivity truly seamless.