FOSTER CARE PROGRAM MANAGER

Key Responsibilities

• Recruit, interview and complete the hiring process for staffing positions for designated program areas.
• Provide formal supervision for assigned staff to address service delivery and personnel needs and to motivate, teach, supervise and reinforce their work.
• Responsible for disseminating information and soliciting input regarding quality and safety.
• Conduct performance evaluations for assigned staff.
• Develop and actively implement a system to coordinate the referral, admissions, matching and intake for clients served in the office.
• Meet regularly with referral agencies to provide increased program visibility and to determine the potential for new business opportunities.
• Maintain communication with the FCFS State and/or Regional Manager regarding information about unusual incidents and any other important issues related to program services.
• Maintain program integrity by conducting the Quality Assessment and Improvement processes within the office.
• Ensure compliance in all areas as required by KidsPeace, State licensing and program regulations, and the Joint Commission where applicable.
• Report outcome measures as necessary.
• Maintain program fiscal integrity by adhering to budget and associated financial procedures.
• Ensure completion of foster parent payroll, employee time sheets, monthly management reports, marketing reports, referral logs, variance reports, QA documentation, incident reports and any other administrative tasks requested.
• Ensure program and service continuity by providing back-up for all staff and program functions, and filling in when staff vacancies occur.
• Provide direct services to clients as necessary, including crisis intervention, on call, and conflict resolution.
• Direct the process of recruiting, approving, and retaining families in order to assure adequate capacity to meet and exceed budget projections.
• Tasks and responsibilities associated with overall office management and equipment and vehicle maintenance.
• Maintain awareness of the KidsPeace continuum of services and actively promote the internal transfer and referral of children and families whenever clinically indicated.

Qualifications

• Bachelor’s Degree in Human Services related field with experience in a supervisory capacity in social services, human
• Experience with acute emotionally challenged children or adolescents preferred.