Foster Care Case Manager

Job Summary

The Foster Care Case Manager provides case management services to children in foster care and their families and assists them with reaching timely permanency. Children and families served can include cases from Judson Center or Child Safe.

Primary Duties and Responsibilities

• Develops and implements a permanency plan for each assigned child.
• Develops appropriate treatment plan and goals for all consumers served.
• Provides necessary resources and referrals to meet goals.
• Participates in required trainings, scheduled team meetings, and court hearings.
• Completes face-to-face contacts as required.
• Affords assistance with emergency situations by covering shift(s) as necessary.
• Performs other duties as assigned.

Job Qualifications

• Must be able to work a flexible work schedule that allows for support to consumers during non-typical business hours.
• Proficient in Microsoft Word, Outlook, and Excel.
• Congruent grammatical skills.
• Excellent oral and written communication skills.
• Ability to provide culturally competent services that shows sensitivity to the service population’s cultural and socioeconomic characteristics.

Core Competencies

• Customer Service: Regularly respond to customers in a courteous and timely manner with focus on providing quality services.
• Job Knowledge: Demonstrate mastery of basic principles, techniques, and skills related to job, consistently applying technical and procedural competence.
• Professionalism: Consistently present a positive image of self and the agency, operating with integrity and credibility.
• Planning & Organization of Work: Reliably demonstrate time management skills through advance planning in order to deliver high quality work product within deadlines.
• Relationship / Leadership: Exhibit ability to develop cooperative relationships based on mutual respect and trust, treating others fairly, consistently listening, openly and actively encouraging others to express candid and differing views.
• Judgement & Problem Solving: Show ability to review facts and information using sound judgment to arrive at the most effective solution and when appropriate seek supervisory assistance.
• Quality & Accuracy: Consistently present work product that is thorough, accurate, and effective in accomplishing intended purpose of assignments.
• Initiative & Independence: Demonstrate ability to effectively complete work tasks with minimal direction from supervisor and take initiative to increase effectiveness of work and that of the department.
• Reliability / Dependability: Exhibit consistency in performance and reliably follows through on tasks and assigned responsibilities.
• Temperament: Maintain emotional control, a positive perspective, and effectively respond to stress on the job.

Education, Certificates, Licenses, Registrations

• Bachelor’s degree in a social work or related human services field.
• Must be able to attend and complete 9-week foster care pre-service training through the Department of Health and Human Services (DHHS).
• Completion is achieving a passing score.
• Valid Michigan Driver’s License, appropriate insurance and use of own vehicle.

Working Conditions

• Works in an office environment and in the community as needed.
• Non-traditional hours occur often due to the need for evening and weekend visitation for children and birth parents as well as accommodation of foster parent’s schedules.
• Possible stressful environment working with families and court system.
• Fast paced, enthusiastic and team oriented workplace.

Physical Requirements

• None

Direct Reports

• None