Forward Deployment Management - Agentic Search

Responsibilities

• Collaborate closely with the Sales team to provide deep technical expertise in AI and Agentic Search capabilities.
• Architect and design Agentic Search solutions that leverage Zoom AI Companion to meet customer requirements.
• Maintain comprehensive understanding of our infrastructure, systems, and technical architecture to confidently address customer questions and concerns.
• Lead technical discovery sessions, product demonstrations, and proof-of-concept implementations with prospective customers.
• Act as a trusted technical advisor throughout the sales cycle, demonstrating the value of Agentic Search and AI capabilities effectively to customers.
• Educate sales teams on AI, search technologies, and technical differentiators to improve their effectiveness.

Requirements

• Have 5+ years of experience in solution architecture, pre-sales engineering, or technical consulting roles.
• Need a deep understanding of Agentic Search technologies, information retrieval, and AI/ML concepts.
• Demonstrate knowledge of cloud infrastructure, distributed systems, and scalable architectures.
• Have a proven track record of partnering with sales teams to close enterprise deals.
• Owning excellent communication skills with ability to explain complex technical concepts to both technical and non-technical audiences.
• Need experience with AI technologies, natural language processing, or conversational AI platforms.

Qualifications

Minimum Salary Range or On Target Earnings: $124,000.00 - $271,200.00
In addition to the base salary and/or OTE listed, Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

Pay

Minimum Salary Range or On Target Earnings: $124,000.00 - $271,200.00

Schedule

Not specified

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

About the Role

This role involves partnering with Sales, providing AI and Agentic Search expertise, and helping close deals from a technical perspective. The role is part of Zoom AI Companion, which is a comprehensive AI ecosystem that helps employees work smarter across all Zoom products. Agentic Search is a flagship feature of Zoom AI Companion that enables organizations to unlock the full value of their knowledge and conversations.