Forward Deployed Engineer - Remote (US West Coast)

About the role

We’re looking for a Forward Deployed Engineer (FDE) who enjoys solving meaningful problems, collaborating with customers, and crafting innovative workflows that make a real impact. If you’re ready to help companies like NASA, BMW, and Airbus transform their engineering processes, keep reading!

What you will do

• Build workflows and multi-agent systems in Synera that show fast value to customers
• Identify valuable next use cases with customers
• Regularly visit customers (up to 50%)
• Fill missing functionality with scripts, web node automations and custom add-ins
• Optimize prompts of agents and multi-agent systems to make them reliable
• Communicate closely with Synera product managers to bring temporary solutions into the product

What a week at Synera might look like

• Kick off the week with the Customer Success Manager (CSM) for your customer(s) to align on key priorities for the week.
• Build a new workflow for the extraction of costing-relevant CAD data on example geometries.
• Lead a workshop at one of your customers, working hands-on to incorporate the costing workflow into a multi-agent system on real data.
• Keep up to date with the developer teams in their sprint review meeting and give valuable user insights to the product managers. Finalize the workflow.
• Join the knowledge exchange session with fellow FDEs and Solution Engineers.

What's in it for you?

• We believe in transparent conversations about compensation from the start. For this role, our planned salary range is: Intermediate Level: $122,300-$152,500 USD (OTE), Experienced Level: $149,600-$194,200 USD (OTE).
• We determine the level we hire you for based on your experience, the scope of responsibilities you'll take on, and the impact you can drive. While we typically hire within these bands, we're open to some flexibility for candidates who bring exceptional value to the role.
• We offer a wide range of employee perks - including gym pass support, health insurance and a 401(k) savings plan.
• We don’t believe in one-fits-all solutions and therefore let you decide when & where to work (as long as you have a residency in the US).
• We’ll support you in setting up a productive home office.
• Enjoy flexible public holidays and swap days off according to your values and beliefs.
• Spend time together with your colleagues during regular team events and off-sites (two big off-sites in Germany).

What you need to succeed

• Even if you don't meet these criteria perfectly but believe you have lots to bring to the role, we encourage you to apply.
• You resonate with Synera's Core Values - they're central to how we work, and we'll explore them together in your first interview.
• You are a US permanent resident located on the West Coast.
• You have a technical background in the Computational, Automation or Mechanical Engineering field.
• You have proven experience in working with customers, demonstrating strong communication skills and the ability to showcase business value with technical solutions.
• You have experience with CAD/CAE tools (e.g. OptiStruct, Siemens NX, CATIA, ANSYS, Nastran, Abaqus, LS-DYNA etc.).
• You have experience and/or deep interest in AI (LLMs, prompt engineering, vibe coding).
• You can juggle multiple priorities and thrive in a dynamic, fast-paced environment.
• You enjoy collaborating with clients and explaining complex topics in a clear, engaging manner.
• Customer Engagement: this role includes around 40% travel for customer visits, workshops, and on-site collaboration.

Additional notes

• If you already have working experience with Synera and/or C# and Python coding, it’s a plus.