Forward Deployed Engineer (FDE) (Mid/Senior Level)

About the role

Production experience required. Builder mindset non-negotiable. Forward Deployed Engineers are experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments.

You'll work as part of a delivery team, partnering closely with a Deployment Strategist to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously.

Responsibilities

• Ship real customer solutions, supported by best-in-class AI tools like Cursor, Claude, and Salesforce coding products like Vibes, embedded into your day-to-day workflow.
• Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
• Model the data, ship the pipeline, validate the output.
• Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
• Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
• Surface platform gaps, edge cases, and field insights to senior Engineers and the product team.
• Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.

Requirements

• 3+ years (6-10 years for Senior levels) of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models.
• A degree in Computer Science or a related field.
• Prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering).
• Familiarity with at least one of Python, JavaScript/TypeScript, Java, or Apex.
• Fluency in at least one of Python, JavaScript/TypeScript, Java, or Apex.
• Experience with LLMs and prompt engineering.
• Deep understanding of data modeling, APIs, and integration patterns.
• Ability to hold your own in a room with sales teams and customer architects.
• Ability to ship quality code and evaluate AI outputs with engineering rigor.
• Active curiosity about the evolving AI/data landscape.
• Ability to thrive in a collaborative environment.
• Willingness to travel approximately 25% of the time, working directly alongside customers.

Qualifications

• Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist).
• Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns.
• Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments.

Skills

• Agentic AI development and deployment.
• Data modeling and pipeline management.
• Customer-facing technical delivery.
• LLM and prompt engineering.
• API and integration expertise.
• Collaboration and teamwork.
• Travel and remote work ability.

Benefits

At Salesforce, we offer a comprehensive benefits package to support your well-being and career growth. This includes:

• Time off programs
• Medical, dental, and vision insurance
• Mental health support
• Paid parental leave
• Life and disability insurance
• 401(k)
• Employee stock purchasing program

For more details, visit Salesforce Benefits.

The typical base salary range for this position is $88,970 - $287,910 annually. Specific ranges apply to certain job locations. For more information, contact your recruiter.