Forward Deployed Engineer (FDE)

What the job involves

• Work directly with customers: Understand their workflows, constraints, and goals. Help them succeed with Alguna, fast.
• Build forward-deployed solutions: Ship integrations, custom workflows, data pipelines, and product extensions that unlock customer value.
• Close the loop back into the product: Turn repeated customer needs into scalable product improvements and reusable patterns.
• Be reactive (in a good way): When something breaks or a customer is blocked, you jump in, triage, fix, and communicate clearly.
• Owning implementations end-to-end (the fun kind): From "wait, what do you actually need?" → design → build → deploy → monitor → iterate. If it's flaky at 2am, you'll care.
• Create paved paths: Build templates, tooling, docs, and automation so the next customer goes live faster than the last.
• Partner cross-functionally: Work tightly with engineering, product, and customer success to prioritize, scope, and ship.

What success looks like

• Clients get to value quickly and stick around because things just work.
• Repeated customer work turns into reusable, scalable product capabilities.
• The team gets faster over time because you remove friction and build 'paved roads.'
• You reliably take messy real-world problems and turn them into shipped outcomes.