Forward Deployed Engineer

About the role

Zof AI is seeking a Forward Deployed Engineer to embed with enterprise customers and make AI agents work in their environment. This role owns the full arc from business intent to shipped outcome: scoping the real problem, deploying and optimizing agents in live customer systems, embedding them into enterprise platforms and workflows, and staying accountable until the outcome is delivered and verified.

Responsibilities

• Embed with enterprise customers to deploy Zof AI in their environment.
• Own delivery from business intent to shipped, verified outcome.
• Embed agents into enterprise platforms such as CRMs, ITSM, and internal tools.
• Debug and harden deployments in environments you do not control.
• Translate customer constraints into product and platform feedback.
• Build reusable deployment patterns from repeated customer work.
• Be the technical face of Zof AI inside customer organizations.

Requirements

• Strong software engineering foundation.
• Experience deploying or integrating systems in customer environments.
• Ability to work directly with enterprise stakeholders.
• Comfort with ambiguity, legacy systems, and imperfect access.
• Strong ownership of outcomes, not just code.
• Clear written and verbal communication.
• Willingness to travel to customer sites when needed.
• Comfort operating in a fast-moving environment.

Nice to have

• Prior forward deployed, solutions, or professional services engineering experience.
• Experience with enterprise platforms like Salesforce, ServiceNow, or SAP.
• Experience deploying AI agents or LLM systems for customers.
• Experience in early-stage startups.

Benefits

What we provide in San Francisco:

• MacBook Pro
• Premium AI development tools
• Cursor Ultra Claude Code Ultra OpenAI Codex Max or equivalent advanced AI tooling
• Access to a high-performance AI product environment
• Closer collaboration with leadership, engineering, and customers
• Opportunity to work in the San Francisco AI ecosystem
• Wellness and productivity support where applicable
• Competitive startup environment
• High ownership
• Direct product impact

Pay

Competitive salary Plus meaningful equity

Schedule

Full-time

Skills

Strong software engineering foundation

Qualifications

Experience deploying or integrating systems in customer environments

Location

San Francisco, CA