Forward Deployed Engineer
About the role
Work with customers over the entire Archie product lifecycle: Lead discovery sessions, translate engineering challenges into AI use cases, design how Archie integrates into each workflow, and provide post-deployment support to ensure customer success.
Design, implement, and refine customer integrations: Connect Archie to engineering data sources and tools, iterate until it delivers measurable value.
Fine-tune and evaluate AI systems in production environments: Identify, collect, and prepare customer data to fine-tune models. Source evaluation criteria and questions from customer sessions to validate improved engineering capability.
Collaborate with engineering teams: Work closely with subject matter experts and AI specialists to develop novel AI systems capable of executing critical customer engineering tasks.
Diagnose and resolve critical issues in live deployments: Drive root-cause analysis and implement durable improvements across the organization.
Responsibilities
- Ship data-driven or AI systems to production (Python experience strongly preferred).
- Have a physical engineering background (automotive, aerospace, electrical, mechanical, etc.)
- Rapidly build integrations between disparate customer systems.
- Comfortable working directly with customers and technical leaders.
- Integrated or extended AI systems.
- Delivered solutions in secure enterprise environments.
- Handled live production troubleshooting and customer incident response.
Requirements
Experience shipping data-driven or AI systems to production (Python experience strongly preferred).
A physical engineering background (automotive, aerospace, electrical, mechanical, etc.).
Can rapidly build integrations between disparate customer systems.
Comfortable working directly with customers and technical leaders.
Integrated or extended AI systems.
Bonus points for engineering or scientific domains!
Delivered solutions in secure enterprise environments.
Handled live production troubleshooting and customer incident response.
Qualifications
Competitive salary, meaningful equity ownership, healthcare, dental, vision, 401(k) match, and unlimited PTO.
Benefits
Competitive salary, meaningful equity ownership, healthcare, dental, vision, 401(k) match, and unlimited PTO.
Schedule
Remote (US/Canada) or San Mateo, CA. Remote employees spend one week out of six working together on-site in our San Mateo office. Relocation support available.
Pay
Competitive salary, meaningful equity ownership, healthcare, dental, vision, 401(k) match, and unlimited PTO.
Skills
Experience shipping data-driven or AI systems to production (Python experience strongly preferred).
A physical engineering background (automotive, aerospace, electrical, mechanical, etc.).
Can rapidly build integrations between disparate customer systems.
Comfortable working directly with customers and technical leaders.
Integrated or extended AI systems.
Bonus points for engineering or scientific domains!
Delivered solutions in secure enterprise environments.
Handled live production troubleshooting and customer incident response.
Benefits
Benefits include: Competitive salary, meaningful equity ownership, healthcare, dental, vision, 401(k) match, and unlimited PTO.
Schedule
Remote (US/Canada) or San Mateo, CA. Remote employees spend one week out of six working together on-site in our San Mateo office. Relocation support available.