Forward Deployed Engineer

Responsibilities

• Deploy and configure Jinba for enterprise customers, ensuring successful adoption
• Work with customers to understand their existing tech stack, workflows, and requirements
• Build integrations connecting Jinba to customer systems (internal databases, legacy applications, enterprise software)
• Translate customer feedback into product requirements for the engineering team
• Debug and resolve production issues in customer deployments
• Own customer technical relationships from pilot through expansion

Requirements

• 3+ years in customer-facing technical roles (solutions engineering, implementation, consulting, or similar)
• TypeScript proficiency; comfortable reading and modifying both frontend and backend code
• Deep understanding of enterprise tech stacks (ERP systems, databases, identity providers, internal APIs)
• Experience integrating with legacy systems and navigating complex IT environments
• Familiarity with enterprise security and compliance requirements (SOC 2, on-prem deployments, VPNs, SSO)
• Strong communication skills with both technical and non-technical stakeholders
• Ability to work with IT teams, business users, and executives across different functions
• Experience in regulated industries (finance, insurance, manufacturing a plus)
• Engineering or technical roles at major consulting firms (McKinsey, BCG, Bain)
• Forward Deployment Engineer or similar customer-facing technical roles at Palantir, Accenture, or Deloitte
• Implementation, solutions, or technical consulting experience at enterprise software companies (Salesforce, ServiceNow, Workday)
• Prior experience deploying AI/automation products to large organizations

Mindset

• Customer obsessed: you find satisfaction in solving real problems for real users
• Willing to travel: 10-20% to customer sites
• Entrepreneurial: you'll shape how we do deployments as the first dedicated FDE

About Jinba

We help large enterprises build automated workflows using plain English. Unlike traditional no-code tools that bolt a chat agent onto their interface, Jinba is built as a native vibe coding platform from the ground up. YC W26. International team across SF and Tokyo. Growing fast with major enterprise contracts.