Forward Deployed Engineer, AI Enablement (UR & MiR, North Reading, MA)

About the role

The AI Transformation team, part of the Chief AI Officer’s organization, is accelerating the deployment of AI-augmented workflows across the entire organization. Our mission is to augment employee capabilities and embed intelligence into the most critical workflows that drive our business.

Responsibilities

• Design and deploy AI-augmented workflows using modern platforms (Microsoft Copilot Studio/Foundry, LangChain, LlamaIndex, and similar frameworks)
• Build natural language interfaces, conversational AI systems, and AI-enabled applications from user interfaces to backend systems
• Collaborate with stakeholders across sales, engineering, operations, finance, and product teams to translate AI capabilities into measurable business value
• Lead AI solutions from concept to production with focus on built-in quality, establishing baselines and tracking metrics to demonstrate business outcomes
• Partner with business teams to rapidly diagnose workflow bottlenecks and architect AI solutions that stakeholders can sustain independently
• Contribute to continuous improvement culture and team collaboration

Requirements

• Bachelor’s degree in Computer Science, Engineering, Machine Learning, or related technical field
• 3-5 years of software engineering experience
• Fluency in AI-native development tools (Cursor, OpenAI Codex, Claude Code, or similar)
• Hands-on experience with modern AI platforms or frameworks (Microsoft Copilot Studio/Foundry, LangChain, LlamaIndex, or similar)
• Strong full-stack development skills with modern programming languages and frameworks
• Excellent communication skills in English, both written and spoken
• Intellectual curiosity across technical and business domains, blended with outcome-driven mindset
• Business outcome orientation with ability to connect technical work to measurable metrics

Bonus Points For

• Master’s degree in Computer Science, Machine Learning, or related field
• Experience with Microsoft ecosystem tools like Power Platform, Graph API, or Azure AI Search
• Fluency in AI CLI tools such as Claude Code, Codex CLI, or Gemini CLI; experience with compound engineering features (Cursor rules, AI agent subflows, or similar agentic workflows)
• Hands-on experience with agentic AI frameworks (OpenClaw, LangGraph, etc.), local model inference (Ollama), and MCP
• Backend expertise in data pipelines, cloud infrastructure, DevOps, or MLOps
• Background in prompt engineering, RAG architectures, vector databases, or LLM fine-tuning
• Experience with commercial enablement tools (sales copilots, CRM AI workflows including Salesforce, marketing automation, support bots)
• Understanding of enterprise AI considerations (security, compliance, data governance)
• Experience measuring and optimizing AI system quality (accuracy, relevance, latency, cost) and AI productivity impact across SDLC phases
• Experience in forward-deployed or customer-embedded engineering roles, solutions engineering, or technical consulting

Qualifications

• Fluency in AI-native development tools (Cursor, OpenAI Codex, Claude Code, or similar)
• Hands-on experience with modern AI platforms or frameworks (Microsoft Copilot Studio/Foundry, LangChain, LlamaIndex, or similar)
• Strong full-stack development skills with modern programming languages and frameworks
• Excellent communication skills in English, both written and spoken
• Intellectual curiosity across technical and business domains, blended with outcome-driven mindset
• Business outcome orientation with ability to connect technical work to measurable metrics

Skills

• Fluency in AI-native development tools (Cursor, OpenAI Codex, Claude Code, or similar)
• Hands-on experience with modern AI platforms or frameworks (Microsoft Copilot Studio/Foundry, LangChain, LlamaIndex, or similar)
• Strong full-stack development skills with modern programming languages and frameworks
• Excellent communication skills in English, both written and spoken
• Intellectual curiosity across technical and business domains, blended with outcome-driven mindset
• Business outcome orientation with ability to connect technical work to measurable metrics

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts
• Retail Savings Plans
• Life and Disability Insurance
• Paid Vacation & Holidays
• Tuition Assistance Programs

Pay

The base salary range for this role is $169,700 - $271,500. This range is a good faith estimate, and the amount of base salary will correspond with experience and skill set. This range can also fluctuate depending on demand and location.

Schedule

N/A