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Jobs · Information Technology · California

Forward Deployed Engineer ($130k-$180k + Equity) at Synth AI Labs Inc. (Infer)

Jack & Jill · San Francisco, CA · 3 days ago
On-siteInformation Technology$130k–$180k/yrFull-time

Synth AI Labs Inc. (Infer) is a YC-backed startup that has raised ~$6M from Stellaris Venture Partners, Ahead VC, and others to build the AI-powered operating system for the $400B insurance agency market. We create sophisticated AI voice agents that automate complex quote intake, policy servicing, and churn recovery workflows.

About the role

As the first US Forward Deployed Engineer, you will own customer deployments end-to-end for insurance agencies. You'll bridge the gap between legacy tech stacks and cutting-edge AI, reverse-engineering undocumented systems to ship production-ready AI voice agents. This is a high-autonomy role where you will translate messy real-world workflows into scalable, production-ready automation.

Location: San Francisco, USA

Why this role is remarkable

  • Join a well-funded YC S21 company building in a massive $400B industry currently underserved by modern software and sophisticated AI technology.
  • Enjoy direct access to the founders and high-loop ownership where your technical decisions directly impact the company's deployment playbook and scalability.
  • Work on complex AI challenges involving real-time voice agents, LLM evaluations, and telephony integration within a mission-driven team that values interdisciplinary talent.

Responsibilities

  • Own the entire deployment lifecycle from scoping workflows with agency owners to integrating AI voice agents into messy, legacy insurance systems.
  • Build reusable connectors, configuration layers, and evaluation harnesses to accelerate the speed and reliability of future customer onboarding and account expansions.
  • Translate tribal knowledge from insurance professionals into system designs and ship prompt improvements that ensure high-fidelity performance across thousands of calls.

Requirements

  • At least 2 years of experience shipping production code in Python with specific expertise in building and deploying LLM applications to real users.
  • Strong background in reverse-engineering legacy APIs or undocumented systems, with a high-agency mindset to solve complex problems without a pre-existing playbook.
  • Excellent communication skills to act as a customer translator, moving seamlessly between technical system design and strategic conversations with non-technical agency owners.

Pay

$130k–$180k + Equity

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