Forward Deployed Consultant / Senior Consultant

About the role

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Responsibilities

• Own the roadmap for process blueprints and automation solutions, balancing strategic direction with foundational execution needs
• Own the feature lifecycle for specific components from discovery through launch and iteration
• Identify operational inefficiencies, manual processes, and automation opportunities across customer and internal workflows
• Partner with customer-facing team leaders to map and analyze customer requirements for new solutions
• Build solution blueprints and workflow automations using current platform features
• Work directly with AI agents and prompting tools to design automated, enterprise-grade solutions
• Validate, test, and iterate blueprints for accuracy, consistency, and performance
• Translate high-level strategic goals and customer requirements