Forward Deployed Architect

About the role

Identify potential improvements in technology and process, work with customers to drive business outcomes (e.g., DSO reduction, increased auto-match rates).

Conduct deep-dive observations of client finance workflows to identify friction points and bottlenecks.

Design and execute playbooks that drive user engagement and ensure the AI platform becomes the backbone of the client’s finance operations.

Operational Committee Ownership

Lead monthly meetings with client SMEs to review health metrics and tactical progress.

Executive Readiness

Manage up and prepare executives for Steering Committees, providing the data-driven narrative of value delivered.

Signal vs. Noise

Change Management

• The 80/20 Rule: Stack-rank client requests and technical enhancements.
• You must possess the business acumen to negotiate with client managers, focusing resources on the 20% of changes that drive 80% of the impact.
• Roadmap Alignment: Prevent "scope creep" by aligning client desires with the core product vision, ensuring scalability over customization.
• Cross-Functional Stakeholder Management: Stakeholder management of internal resources across Product, Engineering, and Consulting to solve high-impact escalations.
• Task Force Leadership: When a critical issue arises, you lead the war room. You own the resolution timeline and the post-mortem strategy to prevent recurrence.

Taunted Advisor

You are a trusted advisor to the client. You’re at ease leading a meeting with Finance Directors, managers and Subject matter experts. You also love data analysis, designing and re-configuring agents to drive and deliver value to customers.

Solution Expert

You will use the value vs complexity matrix to identify solutions and solve problems.

HighRadian DNA

You have a bias for action, strong ownership of your customers and customer projects, and a desire to work in a fast-paced SaaS environment.

Why HighRadius?

• Impact: Gain top-tier experience with a market leader in Autonomous Finance, transforming antiquated processes with AI driven solutions.
• We strive to promote 35% of our talent per year, ensuring you accomplish career milestones to broaden your skillsets.

Culture

Join a high-growth, high-energy FinTech unicorn.

Perks & Benefits

• Performance-based commission (for eligible roles)
• Competitive benefits, 401k matching plan, and wellness resources
• Opportunity to earn stock options for top-performers
• Paid parental leave
• Paid company & flex holidays

ZINGy environment

quarterly events, team outings, and MORE!